Privacy policy

1. Who We Are

AIA Brand, hereinafter referred to as the “[Brand]”, is the controller of your personal data. We value your trust and are committed to protecting your privacy in accordance with the Law of Ukraine "On Personal Data Protection".

Our Contacts:

Phone: +3 80 (75) 501 74 15

E-mail: aia.muse.general@gmail.com

2. What Data We Collect

Contact Information: name, surname, e-mail, phone number, delivery address.

Payment Data: processed through payment systems (LiqPay, etc.). We don't store your card details.

Order Information: selected products, purchase history, inquiries to customer support.

Technical Information: IP address, cookies, browser data (for analytics and website improvement).

3. How We Use Your Data

We process personal data for the following purposes:

Order Fulfillment: processing purchases, delivery, returns, or exchanges.

Communication: responding to your questions and messages.

Mailings (with your consent): notifications about promotions, news, and new collections.

Analytics and Service Improvement: demand analysis, website functionality development.

Compliance with Legal Obligations.

4. Marketing Communications

We may send you news and offers from us via email, SMS, or messengers. You can always unsubscribe by clicking “Unsubscribe” in the message or by contacting aia.muse.general@gmail.com.

5. To Whom We Disclose Data

We don't sell your personal data. Access to it is only granted to our service provider partners necessary for operations:

- delivery services (Nova Poshta, DHL, etc.);

- payment systems;

- email mailing and analytics services.

All partners operate in accordance with contracts and only to the extent necessary to provide the services.

6. Your Rights

You have the right to:

access your personal data;

rectify or update it;

request erasure or restriction of processing;

withdraw consent for marketing mailings.

To do this, simply contact us at aia.muse.general@gmail.com.

7. Retention Period

We store your data only as long as necessary to fulfill the purposes set out in this Policy or for the periods provided by the laws of Ukraine.

8. Cookies

We use cookies for the proper functioning of the website, user convenience, and statistics. You can disable cookies in your browser settings, but some features may have limited functionality.

9. Changes to the Policy

We may update this Policy from time to time. The current version is always available on this page.